Fastnet -wireless router advice

**chrisj** · 23-11-09, 11:22

So I am trying to install a wireless router to my fastnet broadband - with no success at all. Modem and router wont talk to each other, or presumably the modem doesn't want to talk to my new router.

While trying to work out what was going on I noticed that my second backup PC also does not work with my modem (direct cable from pc to modem). Basically, I have fastnet modem that will only work with one PC.

I have tried calling fastnet but if you mention the words "wireless" and "router" in any sentence they immediately refuse to provide any help.

The fastnet person thinks they could get my second PC to work, but that I would have to be at home and have the 2nd PC connected to the modem while they "reset" it.

If someone could help me with 2 questions I would appreciate it:
(1) If I connect my new router to the modem using lan cable, then tell fastnet to reset the modem, will this make my router work?
(2) Am I totally on the wrong track here?

If (2) applies, any further advice would be appreciated.

**abet arcenas** · 23-11-09, 14:51

what is the make & model of your router? I have an apple wireless router connected to fastnet and there seems to be no problems with it. You just have to get into the settings of your router and change it.

**chrisj** · 23-11-09, 14:54

It is one of the cisco linksys types. The setup.exe runs normally, until the a late part where it says it cannot access the internet.

Thanks for the response, I wish I had gone with apple - these days I quite appreciate stuff that just works out of the box.

edit - after a fair bit of reconfiguring/deconfiguring I now have it working.

**yogeshmalhotra9** · 22-12-10, 11:19

Originally Posted by chrisj

It is one of the cisco linksys types. The setup.exe runs normally, until the a late part where it says it cannot access the internet.

Thanks for the response, I wish I had gone with apple - these days I quite appreciate stuff that just works out of the box.

edit - after a fair bit of reconfiguring/deconfiguring I now have it working.

Dear Chrisj, I also have the same problem with fastnet and linksys router. can you please share with me the configration changes required

thanks

**Tokek** · 24-12-10, 01:58

You need to have the router clone the MAC address of the original network card that you use to activate the service.

**rabbit_39** · 24-12-10, 08:58

Tokek is right. A lot of cable modems are locked to a particular mac address. OR in many of them, do a reset of the modem, and it will reconfigure to the current MAC address of the device hooked up to it. My experience with the modem reset is with US cable modems, maybe it won't work with the modems they have in Indonesia without having to manually reconfigure your modem for login info.

**abdinegoro** · 26-12-10, 00:35

Or you could just follow these steps:
1. Connect the ethernet cable from the modem to your wireless router
2. Call firstmedia and tell them to reset your account configuration because you're using a different pc/laptop from now on
3. Wait for them to finish the process at their end (usually less than 10 mins)
4. Be happy cause your internet is now shared ! (try turning your wireless router off and back on again if step 1-3 doesn't seem to work)
5. Wireless router sold nowadays has ethernet ports, use it for PCs not equipped with wireless

**fibercoaxial** · 26-12-10, 23:52

Doesn't need to call FM for connecting new host (eg. router, pc, laptop or others). Your (last) host mac address will be locked @ FM Server, but it can be easily dropped after restarting your modem. So, when you try to add router, just connect all cables properly (as for router, WAN port goes to modem and other ports goes to PC/Laptop), turn on you router and wait until its ready (indicates by power led which stays on). Last, restart your modem and wait until it gets connected, ta daaa..!!! your ready is ready to serve any laptop/pc using LAN or wifi...

**abdinegoro** · 27-12-10, 00:45

Originally Posted by fibercoaxial

Doesn't need to call FM for connecting new host (eg. router, pc, laptop or others). Your (last) host mac address will be locked @ FM Server, but it can be easily dropped after restarting your modem. So, when you try to add router, just connect all cables properly (as for router, WAN port goes to modem and other ports goes to PC/Laptop), turn on you router and wait until its ready (indicates by power led which stays on). Last, restart your modem and wait until it gets connected, ta daaa..!!! your ready is ready to serve any laptop/pc using LAN or wifi...

This won't work unless you clone your firstly registered ethernet capable device (ie. PC/Mac/Laptop) mac address to the router. The modem is just modem, nomatter how often you restart it, won't do any good cause it doesn't have any MAC address (especially the one that's free from FM), and yes.. they lock your FM account by your registered MAC address.

Why I sounded so sure? Cause I've tried it..

**rabbit_39** · 27-12-10, 00:52

Originally Posted by abdinegoro

This won't work unless you clone your firstly registered ethernet capable device (ie. PC/Mac/Laptop) mac address to the router.

I'm not sure about the modems here in Indonesia, but the ones in the US, once it's working from them (Comcast, for example), all you have to do is reset the modem AFTER the wifi router is up and running and connected to the modem. The modem's hard reset will connect itself to Comcast and I'm not sure whether it stores the MAC address of the hardware connected to it on the modem or at Comcast, but it would change to the new configuration.

If you say it doesn't work in Indonesia, then they've set it up differently here.