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ellie
25-09-08, 18:16
Hi, anyone got advice about sorting out a stolen passport. Mainly interested in what to expect when reporting it to the police. How long does this take? The relevant embasy closes at midday tomorrow so obviously the aim would be to not spend the whole morning sitting around in the police station. Also what sort of rip off is to be expected from the station police eg: 'oooo that will take long hmmmm what to do?'
ta in advace for your helpful advice.

atlantis
25-09-08, 18:28
I have no experience for that but I do not think that Police declaration will be a problem. If it would have been lost, it would have been faster, because you would just have to ask for a Surat Keterangan Kehilangan. Since it's stolen, procedure is longer. You will certainly have to do a BAP. A bit longer... depending on the officer. Go there in the morning. You could even go now I think, if you have a Police office near by.

However, Immigration could be a bit more annoying.
I'll try to dig out if I have any text about it. If you want you can PM me your status regarding residency in Indonesia and what has been stolen. Departure Card? KITAS?...etc

ellie
25-09-08, 19:26
I have no experience for that but I do not think that Police declaration will be a problem. If it would have been lost, it would have been faster, because you would just have to ask for a Surat Keterangan Kehilangan. Since it's stolen, procedure is longer. You will certainly have to do a BAP. A bit longer... depending on the officer. Go there in the morning. You could even go now I think, if you have a Police office near by.

However, Immigration could be a bit more annoying.
I'll try to dig out if I have any text about it. If you want you can PM me your status regarding residency in Indonesia and what has been stolen. Departure Card? KITAS?...etc

Nah it's not mine, the person who holds it (or rather, didn't hold on to it well enough) has a soc bud which was only renewed about a month ago. Bit worried about going tonight as the only photo copy of the VISA is at my work. The police here don't seem to need much of an excuse to ask for a hand out so we'd rather he went there with a copy of the VISA as well as a print out of the passport so there's less opportunity for them to score donut money. We're really hoping that the soc bud can be re-issued but I half expect that he'll have to start the process again, leave the country and re-enter. A right pain with Lebaren just around the corner I expect. Departure card was with the passport but I guess people lose them all the time so am not expecting that to be too much of an issue. I'm sure the embassy have some sort of letter that can be attached.

atlantis
25-09-08, 19:43
Nah it's not mine, the person who holds it (or rather, didn't hold on to it well enough) has a soc bud which was only renewed about a month ago. Bit worried about going tonight as the only photo copy of the VISA is at my work. The police here don't seem to need much of an excuse to ask for a hand out so we'd rather he went there with a copy of the VISA as well as a print out of the passport so there's less opportunity for them to score donut money. We're really hoping that the soc bud can be re-issued but I half expect that he'll have to start the process again, leave the country and re-enter. A right pain with Lebaren just around the corner I expect. Departure card was with the passport but I guess people lose them all the time so am not expecting that to be too much of an issue. I'm sure the embassy have some sort of letter that can be attached.

1. You don't have to pay to the Police for any of the reports. However, I am afraid that Imigrasi won't see it this way...:(
2. Your friends enter legally in Indonesia and his visa is still valid. There is files to prove it, so need to worry when you will go to the police.
3. You are right to say that it would be better to go to the police with the relevant photocopy. It will make it easier to report it to the police and later to the imigrasi. Try to have them written the passport number, visa number and extension number in all documents they will remit you.
4. I am afraid that your friend will have to go out of the country to do the thing again. However since Imigrasi will be closed for lebaran and that the embassy may not renew a passport on the spot, your friend will certainly have time to organise himself.
5. I am not sure, but I think that he could even wait the legal terminaison of his extension (check the date on the photocopy). However, this has to be verified.
6. People don't loose all the time ;) their departure card, and foreign Embassies have absolutely no authority on indonesian internal affair and procedures. You will find out that Imigrasi would give almost the same headache for a passport lost or for a departure card lost.
7. Police will issue you a letter stating that they received your deposition, then you will have to deal with imigrasi. Your embassy won't be of much help.
Good luck anyway :)

ellie
25-09-08, 19:59
1. You don't have to pay to the Police for any of the reports. However, I am afraid that Imigrasi won't see it this way...:(
2. Your friends enter legally in Indonesia and his visa is still valid. There is files to prove it, so need to worry when you will go to the police.
3. You are right to say that it would be better to go to the police with the relevant photocopy. It will make it easier to report it to the police and later to the imigrasi. Try to have them written the passport number, visa number and extension number in all documents they will remit you.
4. I am afraid that your friend will have to go out of the country to do the thing again. However since Imigrasi will be closed for lebaran and that the embassy may not renew a passport on the spot, your friend will certainly have time to organise himself.
5. I am not sure, but I think that he could even wait the legal terminaison of his extension (check the date on the photocopy). However, this has to be verified.
6. People don't loose all the time ;) their departure card, and foreign Embassies have absolutely no authority on indonesian internal affair and procedures. You will find out that Imigrasi would give almost the same headache for a passport lost or for a departure card lost.
7. Police will issue you a letter stating that they received your deposition, then you will have to deal with imigrasi. Your embassy won't be of much help.
Good luck anyway :)
*sigh* I think they should type in bold in the advice to expats section NEVER BE HOPEFUL!
Thanks for the info.

atlantis
25-09-08, 20:04
*sigh* I think they should type in bold in the advice to expats section NEVER BE HOPEFUL!
Thanks for the info.

Take it easy though... It is no big deal, even if some police officer or immigration guy try to put you in an unconfortable situation, they can not ask a lot of money. For sure no legal text would make him pay more than say 1 million. Certainly way less than that and possibly free... though I won't hope too much on it. If he has to pay something it will be at Imigrasi and not at the police. I am gonna try to see if I have any text concerning the lost of passport and visa and let you know.

ellie
25-09-08, 20:35
Take it easy though... It is no big deal, even if some police officer or immigration guy try to put you in an unconfortable situation, they can not ask a lot of money. For sure no legal text would make him pay more than say 1 million. Certainly way less than that and possibly free... though I won't hope too much on it. If he has to pay something it will be at Imigrasi and not at the police. I am gonna try to see if I have any text concerning the lost of passport and visa and let you know.
Well we found the departure card! It wasn't in the passport so that's one less thing to worry about. As far as any other 'cost' imigrasi may feel he needs to pay, we're both Muslim so really don't want to be supporting corruption. I know officials here like to have you in a corner so you feel like you have no option but to pay. I may be living in a dream world but am hoping that there is some proper process that we can follow without having to engage in corruption. I'd rather give a beggar 1 million than give an official even 1000RP as a pay off. Obviously we expect to pay the proper money associated with renewing.

atlantis
25-09-08, 20:52
As far as any other 'cost' imigrasi may feel he needs to pay, we're both Muslim so really don't want to be supporting corruption.
I am not a muslim, but I don't support corruption either. I am not sure that corruption is related to any religion by the way. I have seen it in many countries of the world, from China, to Colombia, to Algeria, to France or to Indonesia to name a few place I have been living.
No people want to support corruption (in many case, even the corrupted one would tell you that he doesn't support corruption when it is done against him).
Unfortunately some does not have the choice but to live with it, whatever religion they are.


I know officials here like to have you in a corner so you feel like you have no option but to pay. I may be living in a dream world but am hoping that there is some proper process that we can follow without having to engage in corruption.
There is a regulation an a proper process... the hard thing is to find it. I think I already read something about it. I am trying to find it and may come back to you...
It is for sure regulated by a "Petunjuk Pelaksanaan Direktur Jenderal Imigrasi" (Juklak) and these one are internal documents. They don't go often public. I have a few of them but I need to check first.

MadCat
26-09-08, 12:09
As far as a stolen passport goes, a friend of mine went through it and Atlantis is right, the police most likely won't give you any trouble, but people at Immigration will try to extract some 'donut money', as you put it.

atlantis
26-09-08, 13:04
As far as a stolen passport goes, a friend of mine went through it and Atlantis is right, the police most likely won't give you any trouble, but people at Immigration will try to extract some 'donut money', as you put it.

Anyway, I do believe that he could go for free or almost free. If they just stamp his new passport with a tolerance of a few days to leave, this is definitively free. If they give him a Surat Perjalanan laksana paspor RI, there is a cost of IDR 100.000. Imigrasi can issue such passport RI for foreigners in a few cases. (Eg. Apatrids, or for a guy which would have lost his passport but has no diplomatical representation of his country available in Indonesia- not sure though for thi one) However, since the guy who losts his passport has an embassy and will get a new temporary passport, I do not see how come they would choose the second solution. Therefore I do thing that the first solution is the prevailing one and that he should not pay any bribes since there is no official fee for the tolerance stamp, and that is for sure.
On top of that, he has a copy of his passport and extension to prove that he is not overstaying.
However, this is my personal opinion... and I am not so sure that the pejabat will share my views. They will certainly try to get something.

Just stick to your non-supporting corruption feeling!;)
I am interested to hear how it goes...

atlantis
28-09-08, 09:59
Finally found it... The procedure to get a duplicate of your Izin kunjungan SosBud is quite simple. It is explained in the Juklak DitJen Imigrasi nomor F-309.IZ.01.10 tahun 1995.

1. Report to the police your stolen pasport and get a Surat Keterangan Kehilangan
2. Report to the Kantor Imigrasi the nearest from your place of stay (best to be done in the same wilayah than your sponsor is staying).
3. Bring along your sponsor, your surat keterangan kehilangan from the police, any proof than you may have concerning the issuance of your visas and extension and your date of entry in Indonesia such as photocopies, boarding pass or Kartu E/D
4. Full a written demand to get a duplicate.
5. Answer to the questions of the Pejabat and sign the BAP (Berita Acara Pemeriksaan)
6. Pay the fee (ie. 250.000 rupiah of the extension in your case).

I already sent you by email the internal regulation of the DitJen Imigrasi which explain all of this. This is in Indonesian of course... Just underline the paragraph starting by "Tata cara dan persyaratan penggantian dokumen imigrasi karena hilang atau rusak" on page 43 (paragraph 7.).

You will certainly have to "negociate" with them for them to make the duplicate it on time before the end of the legal extension, specially since it is Idul Fitri, but I am convinced that you can get it done if you stand by the above.

Leroy
29-09-08, 08:04
Depending on timing - sooner is better - if you know where the passport was lost it may be possible to tell a well-connected local that there is reward out for the "lost" proerty. You may be lucky, but it will cost. Not so long back a friend had his passport, cash, cards and tickets "lifted" in a travel agency. He got all but the cash back for about half a million rupiah. Miraculously, a travel agency staffer had apparently "found" everything in the agency WC about half a minute after it was "lost".

Jim Barin
24-10-08, 14:12
It seems that in many Muslim countries, if there is an easy way and a hard way to do anything, you know which will prevail.
I wonder why that is - is it because they just want to make it as difficult as possible to show "I AM IN CHARGE", or an inate distrust of their own people?
Things have to change or a country's development onto the world stage will forever be delayed by graft and corruption.

atlantis
24-10-08, 14:35
It seems that in many Muslim countries, if there is an easy way and a hard way to do anything, you know which will prevail.
I wonder why that is - is it because they just want to make it as difficult as possible to show "I AM IN CHARGE", or an inate distrust of their own people?
Things have to change or a country's development onto the world stage will forever be delayed by graft and corruption.

I have been living in Colombia and in China, which are not really "muslim countries" and I found out that it is pretty much the same... It is more a question of economical developpement, strength of the institutions, corruption level, education level... certainly not a question of religion. Just to give you another example: I live in a predominantly christian part of Indonesia (about 90% of the population is protestant or catholic), but when I deal with the Administration, I don't see any difference with the Administration in Surabaya for example. It may sometimes even be worth, because as you may know, the farer from the central power the institutions are, the weaker (ie the more corrupt) they are.

TienShie
24-10-08, 14:56
Hi Ellie...don't need to worry too much. My uncle's passport has been stolen when he was visiting us in Jakarta. We went to nearest police station, they processed Berita Acara Pemeriksaan (in English??), then they issued Surat Lapor Kehilangan, a letter to show you missed your passport.
We don't need to pay for it.

Gud luck!